Utilities

Billing Questions

Please call 417-337-8529 between 8 a.m. and 4:30 p.m.

Mission Statement

The Utilities Department is committed in providing professional customer service to those visiting the area and those who make this community home. We will consistently provide safe public drinking water for our visitors and citizens. Our waste water collection and treatment systems will be operated to produce the highest quality effluent possible in order to protect our lakes and streams for the enjoyment of future generations.

Responsibilities

Branson owns and operates its own water and sewer systems that include two surface water treatment plants, seven ground water wells, and two wastewater treatment plants that are equipped with phosphorus removal equipment to ensure that high quality water is returned to Lake Taneycomo. Branson was the first city in Missouri to install phosphorus removal equipment in 1995. Both water and wastewater treatment plants are staffed 24/7.

Water and Wastewater Treatment Plant Tours

Tours are available for schools, home schools, and groups.

Call 417-243-2740 for booking and availability

Hours of Operation

The Administrative offices are open Monday through Friday from 8:00 a.m. to 4:30 p.m. For emergencies after 4:30 p.m. or on weekends/holidays call the police department at 417-334-3300.

Holiday Closures

Career Opportunities

If you are looking for a career, we are looking for you!

Are you a motivated, determined, problem solving team player?  Does the idea of working for an organization that has a dedicated staff with motivation appeal to you?

The City of Branson Utilities Department offers countless possibilities for career growth and development.  From just starting out to experienced professionals the City of Branson Utilities Department has a variety of tools to help you take your career to the next level.